Alarm Details Explained
The information for each alarm, generated by a DATAssure™, can be seen in great detail. This article covers the alarm information shown for software versions 18.104.22.168 and onwards.
Alarm detail can be viewed by selecting an orange underlined Alarm/Event link in either the Current, Unacknowledged, Historical or Audit windows within the ALARMS tab.
On selection, the detail tab will open, and the alarm information is displayed.
Name – the devices system reference and assigned name.
Serial Number – the device’s unique serial number.
Sensor Type – the type of device that has alarmed.
Details – the reason for the alarm occurring.
Asset Ref – a user-generated text line that can be added to devices when being created or edited, the example shows the temperature range for the area monitored.
Reference – the reading when the alarm was activated, includes the maximum/minimum reading achieved depending on the device type*.
Duration – the elapsed time from when the alarm triggered to when the alarm cleared**.
Triggered – the time at which the alarm set point was exceeded and the start point of any alarm delay set.
Generated – the time an alarm was generated (at the end of any set delay).
Acknowledged – the date and time the alarm was acknowledged – if blank the alarm has not been acknowledged.
Acknowledged by – the details of the user who acknowledged the alarm.
Cleared – the time at which the device came out of alarm and returned within its normal operating state.
Email – the details of the email status of the device alarm.
Add Comments – allows users to add alarm comments to the alarm, multiple comments can be added, and these comments appear on the pdf reports.
* If the DATAssure™ is switched off during an alarm event then the maximum or minimum reading achieved will not be displayed as this cannot be calculated.
** If the DATAssure™ is switched off during an alarm event the duration of the alarm cannot be calculated. The duration of an alarm will not be calculated until the alarm has cleared.